Creating Mail Polling Activity

Mail Polling activity is used to listen for the arrival of any emails on the mail server. 

Perform the following steps to create a mail polling activity:

  1. On the Develop tab, click Services Polling Mail.

  2. Click Create New to view New Mail Polling screen.

    NameName of the new mail polling
    DescriptionDescription of the new mail polling
    ProtocolInternet standard protocol to be used for retrieving incoming mails. The available options are POP3 and IMAP4. Based on the selected protocol, the default port number for that protocol is displayed in the Port text box.
    Incoming Mail ServerIncoming mail (SMTP) server address
    Security TypeProtocol that provide data encryption and authentication between applications and servers in scenarios where that data is being sent across an insecure network. The available options are SSLTLSNone. Supported TLS version is 1.2.
    PortPort number of the incoming mail server
    User IdUsername of the mail server
    PasswordPassword of the mail server
    Confirm PasswordPassword to confirm
    Search based on following filter criteriaSelect any of the filter criteria: Sender E-mail, Mail Subject, Mail Content, File Attachment. You can select more than one filter criteria. Type either sender's email address, email subject, or email content in the Sender E-mailSubject, or Mail Content text boxes respectively. You can use asterisk and wild cards in the content of the mail
    Polling FrequencyTime interval for polling. Type the value in the Frequency text box and select the unit of time (seconds or minutes) from Duration. We recommended minimum Polling Frequency to be more than 60 seconds.
    Expiry TimeExpiry time of the email. After expiry, time process flow does not poll for the email
    Field Name
    Description
     

    For information about Advanced Properties, refer to Changing Advanced Properties.

  3. Click Save.

    When a mail polling service is used in a process flow, it creates a Polling Status activity variable. For more information, refer to Polling Status.