Mail Polling service is used to check the arrival or modification of any emails on the mail server.

Follow the steps below to create a mail polling service:

Click Configure > POLLING > Mail.
Click Create Mail.

On Create Mail Polling window, enter the values in each fields as explained in below table.

Field Name	Description
Name	Name of the new mail polling.
Description	Description of the new mail polling.
Protocol	Internet standard protocol to be used for retrieving incoming mails. The available options are POP3 and IMAP4. Based on the selected protocol, the default port number for that protocol is displayed in the Port text box.
Incoming Mail Server	Incoming mail (SMTP) server address.
Security Type	Protocol that provide data encryption and authentication between applications and servers in scenarios where that data is being sent across an insecure network. The available options are SSL, TLS, None. Supported TLS version is 1.2.
Port	Port number of the incoming mail server.
User Id	Username of the mail server.
Password	Password of the mail server.
Confirm Password	Re-enter the password in the textbox Confirm Password.
Search based on following filter criteria	Select any of the filter criteria: Sender E-mail, Mail Subject, Mail Content, File Attachment. You can select more than one filter criteria. Type either sender's email address, email subject, or email content in the Sender E-mail, Subject, or Mail Content text boxes respectively. You can use asterisk and wild cards in the content of the mail
Polling Frequency	Time interval for polling. Type the value in the Frequency text box and select the unit of time (seconds or minutes) from Duration. We recommended minimum Polling Frequency to be more than 60 seconds.
Expiry Time	Expiry time of the email. After expiry, time process flow does not poll for the email

Expand the Advanced Properties section.
1. Select the Project from Project drop-down list.
Click Save.

When a mail polling service is used in a process flow, it creates a Polling Status activity variable. For more information, refer to Polling Status.

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