Simulate

In this step, the process model is simulated to understand:

• Overall expected business process performance based on the designed and documented process model.

• Quantify average cost of executing an instance of that business process. In addition, to see what is the maximum possible cost and the minimum possible cost of executing an instance of the process.

• Quantify average time duration of executing an instance of that business process. In addition, to see what is the maximum possible time and the minimum possible time of executing an instance of the process.

• Process bottlenecks regarding where the process slows down and the work flow is accumulated (queued up).

• Impact on cost and time due to spike in process flow instances.

• Effect on performance of making changes in the resources, rules and process model.