Troubleshooting - Installation

If you encounter the following error on Adeptia Kernel and WebRunner screens:

^{java.lang.OutOfMemoryError: PermGen space,}

you need to change the following memory settings for the Java Virtual Machine (JVM).

Stop the Kernel and the WebRunner.
Go to <AdeptiaServerInstallFolder>/AdeptiaServer/ServerKernel/etc/ folder and open the launcher.properties file in Notepad
Change the JVM settings for Kernel and WebRunner.

#Kernel JVM parameters
KN:JVM: -Xms512M -Xmx1024M -Xrs

#WebrunnerJVM parameters

WB:JVM: -Xms128M -Xmx512M -Xrs

#Class folder

DIR: etc/;hsqldb/;web/;webapp/;customClasses/;web/custom/;

#Separate classes

CLASSES:

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Disable JRE Auto update

Go to Start > Control Panel.
Double click the Java icon.
On the Update tab, clear the Check for Updated Automatically check box.
Click Apply.
On the Advanced tab, expand JRE Auto-Download, and then select the Never Auto_Download check box.
Click OK.

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Kernel or Webrunner closes abruptly

Go to <AdeptiaServerInstallFolder>/AdeptiaServer/ServerKernel/logs/applicationlogs folder.
Open KernelApplication.log and WebRunnerApplication.log files and check the error message.
Use Database Event, if you are using Database as a source for outbound processing.