Troubleshooting - Installation

If you encounter the following error on Adeptia Kernel and WebRunner screens:

java.lang.OutOfMemoryError: PermGen space,

you need to change the following memory settings for the Java Virtual Machine (JVM).

1. Stop the Kernel and the WebRunner.

2. Go to <AdeptiaServerInstallFolder>/AdeptiaServer/ServerKernel/etc/ folder and open the launcher.properties file in Notepad

3. Change the JVM settings for Kernel and WebRunner.
   
   

#Kernel JVM parameters
 KN:JVM: -Xms512M -Xmx1024M -Xrs

#WebrunnerJVM parameters

 WB:JVM: -Xms128M -Xmx512M -Xrs

#Class folder

 DIR: etc/;hsqldb/;web/;webapp/;customClasses/;web/custom/;

#Separate classes

CLASSES:

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Disable JRE Auto update

1. Go to Start > Control Panel.
2. Double click the Java icon.
3. On the Update tab, clear the Check for Updated Automatically check box.
4. Click Apply.
5. On the Advanced tab, expand JRE Auto-Download, and then select the Never Auto_Download check box.
6. Click OK.

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Kernel or Webrunner closes abruptly

1. Go to <AdeptiaServerInstallFolder>/AdeptiaServer/ServerKernel/logs/applicationlogs folder.
2. Open KernelApplication.log and WebRunnerApplication.log files and check the error message.
3. Use Database Event, if you are using Database as a source for outbound processing.