Creating Swim Lanes

A Swim Lane is a graphical sub-division of the Pool that extends to the entire length of the Pool and is used to organize and categorize activities of a business process. The business process for Claim Management for loss of vehicle scenario can be categorized into the following activities: 

Initial Claim Representative

  • Validating Claim Request

Claim Handler

  • Entering claim details in Claim System
  • Reviewing Claim


Claim Specialist

  • Setting Reserve
  • Processing Claim


Call Center Representative

  • Updating Claim System
  • Notifying Customer


Subrogation Expert

  • Conducting Subrogation Sub-process


This scenario is depicted in five swim lanes (Initial Claim Representative, Claim Handler, Claim Specialist, Call Center Representative and Subrogation Expert). By default, the Adeptia Modeler canvas comprises of one Pool with one swim lane. You need to create the other swim lanes.


Steps to create a swim lane

  1. In the Adeptia Modeler applet, click Lane ( ) button in the Palette and drag it to the graph canvas. A new lane gets added to the Pool (see Figure 7).

    Figure 7: New Swim Lane Added


Similarly, you can add multiple lanes to the Pool. Each lane gets added to the bottom of the last lane in the Pool. You can resize, rename, modify colors and delete swim lanes.

 

You can also insert a new swim lane between two existing swim lanes.

A Process Model can comprise of multiple swim lanes, however, it can have only one Pool.