Moving objects to another user

In Adeptia Connect, you have the flexibility of moving the objects of an user to another user to achieve the following two purposes:

• To ensure that all the objects of the user that is going to be deleted are transferred to another user. For more details, click here.
• To authorize the user at the receiving end to use the migrated objects. 

You can move objects to another user of the same type (Business to Business user and IT to IT user).

1. Click Account > Users. 

2. On the Users screen, click  > Move Objects.
   
   

   
   

3. The Move Objects window appears listing all the existing projects on which the selected user has access. Select the project whose services you want to move and click Next.
   
   
   
   

4. The list of all services exist in the selected project(s) appears on the screen. Select the services that you want to move and click Next.
   
   
   
   

5. Select the user to whom you want to transfer the services and click Move.

   The role of the target user should match with that of the user from whom the entities are being moved. 

   
   

   
   

6. Click Yes, when prompted to confirm.
   
   
   
   

7. A message appears confirming objects are moved successfully.

8. Click Close to close the window.

   
   
   

Handling and logging errors while moving objects to another user 

This section discusses how Adeptia Connect handles and logs the errors that occurs while moving a user's objects to another user.

• Movement of objects from one user to another user does not stop even if the application encounters a failed transfer for an object. 
• The system lists the successful and failed objects under "Success" and "Error" tabs respectively at the end of the process.
  
  
  
  
• The system throws an alert message for confirmation when the objects of a logged in user are being moved.