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Managed Services Health Check & Maintenance

Managed Services Health Check & Maintenance

Tracker Guidelines:

Please add this sheet in your browser start-up and favorites.
At the start of your shift (after you login), please open the sheet. Decide who will do what when there are multiple team members in the shift.
Please look at Daily, Weekly, Quarterly, Half yearly and Yearly tasks and take ownership to execute it on time.
Please do not forget to update the sheet once you complete the designated tasks.

To access the tracker Click Here

 

The list below outlines a comprehensive schedule of daily, weekly, bi-weekly, monthly, quarterly, and half-yearly tasks, focusing on system health monitoring, maintenance, and performance management across different categories and subcategories.

Daily Task

To-do List

Category

Subcategory

System Health Check (POD'S)

AC Cloud

Monitoring

Memory Utilization Trend

AC Cloud

Monitoring

CPU Utilization Trend

AC Cloud

Monitoring

Disk Utilization Trend (PV / Repository Size)

AC Cloud

Monitoring

Paychex Queue Monitoring

AC Cloud

Monitoring

MySQL DB Size Check

AC Cloud

Monitoring

PVC Backup Monitoring

AC Cloud

Monitoring

Hussmann Daily Monitoring tickets

Solution Support

Monitoring

Hussmann Daily Status Update

Solution Support

Managed services

Hussmann Daily Server Status File Upload

Solution Support

Managed services

Avery Dennision AOC PROD Monitoring

Solution Support

Monitoring

Avery Dennsion PROD Solution Health Check

Solution Support

Monitoring

Weekly Task

To-do List- Weekly Task

Category

Subcategory

Application Health Check (Licence, Users, Cleanup, Archival, Disc Space)

AC Cloud

Predictive Maintenance

Connectria Tickets

AC Cloud

Performance Management

Zendesk Tickets

MST

Performance Management

Hussman PPT preparation

Solution Support

Performance Management

Hussman Scheduled maintenace

Solution Support

Operational Maintenance

Hussman Weekly Dashboard

Solution Support

Operational Maintenance

Bi-Weekly Task

To-do List- Weekly Task

Category

Subcategory

Avery Denisson cleanup

Solution Support

Preventive Maintenance

Monthly Task

To-do List- Monthly Task

Category

Subcategory

Kubernetes Configuration Upgrade

AC Cloud

Predictive Maintenance

MySQL Database Log Management

AC Cloud

Preventive Maintenance

Database Index Management

AC Cloud

Preventive Maintenance

Log Cleanup Review

AC Cloud

Monitoring

Archival Cleanup Review

AC Cloud

Monitoring

MySQL Storage Maintneance - AC Cloud Customers

AC Cloud

Preventive Maintenance

Automated Security Report(Internal & External) Received Review

AC Cloud

Auditing

Intrusion Prevention Report - Last 1 Month(s) Review

AC Cloud

Auditing

CHOPS: Connectria/Adeptia - Ticket Activity Last 30 Days Review

AC Cloud

Auditing

PVC Zendesk Backup Ticket Review

AC Cloud

Auditing

Adeptia Monthly Patching Review- Connectria Tenant

AC Cloud

Auditing

Upload Usage report

AC Cloud

Monitoring

Adeptia Certificate checks and renewal

AC Cloud

Monitoring

Avery Dennison DEV Cleanup

Solution Support

Preventive Maintenance

Avery Dennison Internal QA Cleanup

Solution Support

Preventive Maintenance

Avery Dennison UAT Cleanup

Solution Support

Preventive Maintenance

Avery Dennison WI PROD Cleanup

Solution Support

Preventive Maintenance

Quarterly Task

To-do List- Quaterly Task

Category

Subcategory

Rengency patch upgrade

Hosting

Operational Maintenance

Azure Git REPO token Expiry

AC Cloud

Operational Maintenance

Avery Dennsion DR Exercise

Solution Support

Operational Maintenance

Half Yearly Task

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