Process Flow Issues
Issues | Cause | Diagnosis | Resolution |
An issue arises when the stream is left open during the design of a process flow. | Stream is open | 1.Input and Output Streams are not properly connected. | 1.Ensure that all input and output streams are properly connected. |
Runtime container is getting restarted continuously | 1.Check if the container is using more CPU or memory than allocated. | The process flow is getting stuck on a ceartain activity, leading to increased CPU utilization. | Aborting the Process flow instance (removing the recovery file) prevented the CPU utilization from rising and stopped the container from repeatedly restarting. |
ProcessFlow is failing at CustomPlugin | A process flow (B2BI_Karmak_New) is failing while processing a source file containing DealerID 100000000217 (value1) and Navistar (value2). The failure occurs at the custom plugin activity (CP_FindRoutingRelationship) with the following error: "An exception occurred on executing process instance id 1240693227149901824: Internal server error: org.xmlpull.v1.XmlPullParserException." | One file event is associated with multiple routing relationships, but at runtime, it is incorrectly picking the routing relationship "NavistarPartsLocator_100000020219." Based on the file, it should pick the routing relationship "NavistarPartsLocator_100000000217. | Work around as suggested from Product Team: |
Process Description context variable change in Adeptia Connect while it showing correct variable in AIS | Process flow Description variable name has change in AC4 so when you set any value in that variable , it will not show on Dashboard
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| Product team fix this issue after adding both Process flow variables as references. |
Transaction getting in queued state
| This issue occurs due to upgrade and the runtime and rabbitmq pod gets out off sinque |
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https://docs.google.com/document/d/141hBjIpvZPEs17AcX1zbk5rOMjJnBJttt2aVrniNbq0/edit |
Unpublished process flow is not showing " Publish as a template" option | Hackbarth has reported an issue where unpublished process flow is not showing " Publish as a template" option as shown below and also the Screenshot shared by the client. | Business user not able to use Publish as template option for unpublish process flow after upgrade 4.2.6.3 to 4.3.04 Compare both v4.2.6.3 and v4.3.04 unpublish process flow properties | product support team worked on this issue and they have found that in AC4.3 AC Professional license removed the Custom Template Permission due to which client were not able to Publish any PF as Template. However, the same was available in the AC4.2 license. Always compare the New and Old License configuration are same or not, before applying new license after the upgrade. |
In UNUM Dev, one of the transaction is failing with below error. | it is occurring because sometimes when the activity writes the file in the repository and tries to read the file, it returns an empty stream. It is an intermittent issue that's why it works after rerunning the transaction. |
| A similar issue was faced by another client. We have fixed this issue on v4.2.7.7 and later releases. You can upgrade your environment to v4.2.7.7 or the latest version to resolve this issue. |