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Perform the following steps to gather information about thread dump:

For Windows:

  1. Go to the <Adeptia-Installation-Folder>/ServerKernel/diagnostic folder.
  2. Execute either KernelDump.bat or WebRunnerDump.bat.
  3. The console window appears prompting you with the options.

    Thread Dump: A thread dump is a list of all the Java threads that are currently active in a Java Virtual Machine.

    Memory Dump: A memory dump is a process in which the contents of the memory are displayed and stored that helps to diagnose, identify and resolve the problem that led to the failure.

  4. Depending upon the selected option, files will be created in the diagnostic folder.

    KernelDump.bat

    For Thread Dump, the file will be in the format: KN_Thread_Dump_Date_time.log
    For Memory Dump, the file will be in the format: KN_Memory_Dump_Date_time.hprof

          WebRunnerDump.bat

          For Thread Dump, the file will be in the format: WB_Thread_Dump_Date_time.log
          For Memory Dump, the file will be in the format: WB_Memory_Dump_Date_time.hprof


For Linux:

  1. Go to the <Adeptia-Installation-Folder>/ServerKernel/diagnostic folder.
  2. Execute either KernelDump.sh or WebRunnerDump.sh.
  3. The console window appears prompting you with the options.

    Thread Dump: A thread dump is a list of all the Java threads that are currently active in a Java Virtual Machine.

    Memory Dump: A memory dump is a process in which the contents of the memory are displayed and stored that helps to diagnose, identify and resolve the problem that led to the failure.

  4. Depending upon the selected option, files will be created in the diagnostic folder.

    For KernelDump.sh

    For Thread Dump, the file will be in the format: KN_Thread_Dump_Date_time.log
    For Memory Dump, the file will be in the format: KN_Memory_Dump_Date_time.hprof

          For WebRunnerDump.sh


          For Thread Dump, the file will be in the format: WB_Thread_Dump_Date_time.log
          For Memory Dump, the file will be in the format: WB_Memory_Dump_Date_time.hprof



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