Perform the following steps to gather information about thread dump:
For Windows:
- Go to the <Adeptia-Installation-Folder>/ServerKernel/diagnostic folder.
- Execute either KernelDump.bat or WebRunnerDump.bat.
- The console window appears prompting you with the options.
Thread Dump: A thread dump is a list of all the Java threads that are currently active in a Java Virtual Machine.
Memory Dump: A memory dump is a process in which the contents of the memory are displayed and stored that helps to diagnose, identify and resolve the problem that led to the failure.
- Depending upon the selected option, files will be created in the diagnostic folder.
KernelDump.bat
For Thread Dump, the file will be in the format: KN_Thread_Dump_Date_time.log
For Memory Dump, the file will be in the format: KN_Memory_Dump_Date_time.hprof
WebRunnerDump.bat
For Thread Dump, the file will be in the format: WB_Thread_Dump_Date_time.log
For Memory Dump, the file will be in the format: WB_Memory_Dump_Date_time.hprof
For Linux:
- Go to the <Adeptia-Installation-Folder>/ServerKernel/diagnostic folder.
- Execute either KernelDump.sh or WebRunnerDump.sh.
- The console window appears prompting you with the options.
Thread Dump: A thread dump is a list of all the Java threads that are currently active in a Java Virtual Machine.
Memory Dump: A memory dump is a process in which the contents of the memory are displayed and stored that helps to diagnose, identify and resolve the problem that led to the failure.
- Depending upon the selected option, files will be created in the diagnostic folder.
For KernelDump.sh
For Thread Dump, the file will be in the format: KN_Thread_Dump_Date_time.log
For Memory Dump, the file will be in the format: KN_Memory_Dump_Date_time.hprof
For WebRunnerDump.sh
For Thread Dump, the file will be in the format: WB_Thread_Dump_Date_time.log
For Memory Dump, the file will be in the format: WB_Memory_Dump_Date_time.hprof