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Every time you install an application of bigger size and get a confirmation message saying "Successfully Installed", you still need a kind of reassurance if that message does translate to the proper functioning of all the application components. For this, you may want to have a tool or utility to check if the installation has happened as desired. 

Adeptia Connect provides you a feature, "Diagnostics", that exactly serves such a purpose. You can run the Diagnostics test after installation or an upgrade to verify if the application has been installed or upgraded properly and all the services including process flows, database connections, events etc. are working as expected. 

When you run the Diagnostics test, it runs a sample process flow that is bundled with the application and checks the functional status of the following components during the execution of the process flow:

  • Backend Database
  • Log Database
  • Process Flow Repository
  • Queue Processor
  • Scheduler
  • Process Flow's services:
    • File Source
    • File Target
    • Text Layout
    • Excel Layout
    • Data Mapping 

After the execution of Diagnostics test, a report (Diagnostics report) with time stamp is generated containing the status of all the components and displayed on the Diagnostics page. You can also download this report in PDF format. 

Though it is recommended to run the Diagnostics test just after the installation, you can run it as and when you want.

Running Diagnostics test

Follow the steps below to run the Diagnostics test:

Before you start the Diagnostics Test, ensure that the Portal, Kernel, and WebRunner are in running state.
  1. Click Account > System Console > Diagnostics.
  2. Click Run Diagnostics.
    The Run Diagnostics button changes to Running and a request submission message is displayed.



  3. Click Refresh icon to display the Diagnostics report with time stamp. 

To download the report, click Diagnostics Report button located at top right corner on the Diagnostics page.


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