Page Comparison

The routing page displays the list of content based routing.
You can update the Routing for  Routing of Templates (with Content-Based Routing) of any Template/Transaction from Adeptia Connect  without deactivating it. 

To update the Routing of a Template:

1. Click Configure > Templates.

2. On the Templates screen, click Image Added > Edit Contact User.

   Image Added
   
   

3. Enter the email address that you want to update in Contact User field.
   
   Image Added
   
   

4. Click Save.

   This updates the Contact User of the Template.

To update the Routing of a Template:

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