You can modify the details of a User specified while sending an invitation. This might be necessary for the following situations:
- User details have been changed.
- Assigning different role assigned to the User.
Only a Company administrator and an IT User can modify user details.
You can modify the details of an Inactive User only. For information on how to change the status of a User, refer to Deactivating a User.
To edit User details:
- Click Account > Users.
On the Users screen, click
> Edit.
If you attempt to edit details of a User who has the Active status, you will be prompted to deactivate the User. Click Yes to Deactivate the User.On the Edit User Detail window, edit the details and click Save.
You cannot modify the name of the Company and email ID of a User.