Downloading the browser Console logs

The issues related to User Interface are logged in the browser's Console. This page discusses how you can download these logs written in different browsers' Console.

Before you start downloading the Console logs, ensure that you've reproduced the issue. 
 Google Chrome
  1. Click icon, and go to More tools > Developer tools.

    You can also right-click the page that has issues with it, and select Inspect to open Developer tools.

  2. Click the Console tab.
  3. Use either of the following options to save the Console logs.
    Option 1
    1. In the Console tab, right-click and select Save as... 
      This opens a Save As window.
    2. In the Save As window, select a location where you want to save the Console logs

    3. Click Save to save the logs at the selected location. 

    Option 2
    1. Copy the Console logs from the Console tab and paste them to a text editor.
    2. Save the file as a text file.
 Firefox
  1. Clickicon.
  2. Select Web Developer > Web Console. 
  3. Copy the Console logs from the Console tab to a text editor.
  4. Save the file as a text file.
 Internet Explorer
  1. On the top-right corner of the page, click theicon to open the menu.

    You can also press F12 key on the keyboard to open tools.
  2. Select F12 Developer Tools.
  3. Click the Console tab.
  4. In the Console tab, right-click and select Copy all to copy the logs.
  5. Paste the copied logs to a text editor.
  6. Save the file as a text file.
 Microsoft Edge
  1. On the top-right corner of the page, click the icon to open the menu.

    You can also press F12 key on the keyboard to open tools.
  2. Select More tools Developer tools.
  3. Click the Console tab.
  4. Use either of the following options to save the Console logs.
    Option 1
    1. In the Console tab, right-click and select Save as... 
      This opens a Save As window. 
    2. In the Save As window, select a location where you want to save the Console logs.
    3. Click Save to save the logs at the selected location.  

    Option 2
    1. Copy the Console logs from the Console tab and paste them to a text editor.
    2. Save the file as a text file.
 Safari

By default, the Develop menu in Safari is disabled. You need to enable it first and then next you can save the Console logs. If you've already enabled the Develop menu, you can skip to the Saving the Console logs section to save the logs.

Enabling the Develop menu

  1. Click Safari and then select Preferences...
  2. In the window that opens, click the Advanced tab.
  3. At the bottom of the window, select Show Develop menu in menu bar to enable the Develop menu.

Saving the Console logs

  1. Click Develop to open a menu.
  2. Select Show Web Inspector.
  3. Click the Console tab.
  4. In the Console tab, select Preserve Log, and select All.
  5. Clickto clear the logs that may already be present in the Console tab.
  6. Reproduce the issue.
  7. The logs related to the issue will be generated and recorded in the Console.
  8. Copy the Console logs from the Console tab and paste them to a text editor.
  9. Save the file as a text file.
 Opera
  1. Right-click the page that has issues with it, and select Inspect element to open Developer tools.
  2. Click the Console tab.
  3. Use either of the following options to save the Console logs.
    Option 1
    1. In the Console tab, right-click and select Save as... 
      This opens a Save As window.
    2. In the Save As window, select a location where you want to save the Console logs.

    3. Click Save to save the logs at the selected location. 

    Option 2
    1. Copy the Console logs from the Console tab and paste them to a text editor.
    2. Save the file as a text file.