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You can use custom template if you want a customised process flow for your complex transactions. In other type of templates you can only use pre-bundled process flow with a one source and one destination. However, custom template gives you the flexibility to:

  • Create a process flow with 
    • Multi source - single destination
    • Multi source - multi destination
    • Single source - multi destination
  • Insert a web services in a process flow 

A highlevel workflow for creating a custom template is as follows:

Choose a Custom Template > Create a Process Flow with dummy activities suiting your requirements > Publish the Process Flow as a Template >Define Activities with Source Trigger and Destination


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