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With EDI data there are chances of message failures; that is, a message (purchase order, invoice) that failed to reach its intended receiver. No message, no PO, no invoice, no transaction, no sale, and therefore no cash.

EDI messages have many segments that, arranged in a particular way, constitute the map for the message. The segments are populated with data, such as customer number, product number, gross price, and net price.  Trading partners agree on a standard map for each type of transaction and therefore on the segments and the data structure within the map.  Any deviation from standard results in message failure.

These deviations stem from the every-day mundane workflow: a product number is changed on the sending or receiving end, data is entered incorrectly, new product master data isn't uploaded into someone’s system, a suffix or prefix is added to a value in one of the segments, a trading partner changes part of the map and fails to communicate the change, or a required field is blank. To rectify the errors an investigation of the failed message is required. Adeptia offers the following features to help you reprocessing the EDI data after rectification of the failure:

  • Resubmit
  • Retransmission
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