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Objective

Objective of the Use Case for Sunlife

  • Improve File Processing System:

    • Streamline and enhance the procedures for processing both two-file and single-file scenarios.

  • Two-File Processing Enhancements:

    • Update procedures for checking and validating data in two-file scenarios.

    • Implement a process to connect to Sunlife’s system to retrieve a unique identifier (similar to a tracking number).

    • Consolidate individual reports into a single, cohesive document.

    • Enhance the clarity and accuracy of error reports.

  • Single-File Processing Enhancements:

    • Establish a new system to examine and address issues in single-file scenarios.

    • Ensure efficient routing of the processed file to its appropriate destination.

    • Implement a notification system to alert relevant individuals promptly in case of errors.

  • Dashboard Implementation:

    • Create a simple dashboard to track the progress of file processing.

    • Display file statuses such as completed, errored, or waiting in line.

    • Provide real-time updates to ensure transparency and ease of monitoring for users.

Overview

Object Zip

Problem Statement:

Sunlife wants to improve its system for processing files, with two main types of processing:

  1. Two-File Processing: When the team receives two files, they will update the procedures for checking and validating the data. Additionally, they will introduce a new process of connecting to Sunlife’s system to obtain a unique identifier (similar to a tracking number). Furthermore, they will consolidate individual reports into a single document and enhance the clarity of error reports.

  2. Single-File Processing: For scenarios involving the receipt of a single file, a new system will be established to examine the file, address any issues, and route it to the appropriate destination. Additionally, the system will ensure timely notification of relevant individuals in case of any errors.

Additionally, they need a simple dashboard (like a control panel) to show the progress of files being processed. This will make it easy for users to see if the files are done, have errors, or are waiting in line.

Questions

  1. Source Sample Files

  2. Data Mapping Logics

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