You are viewing an old version of this page. View the current version.
Compare with Current
View Page History
Version 1
Next »
Web services
Adeptia fails to send the request or receive response
| Step | Possible reason(s) | Possible solution(s) | Remarks |
|---|
| 1 | There may be connectivity issues.
| - Check the connection by opening any web page on the browser.
- Check the Proxy configuration.
- Contact your Network administrator to allow non-browser inbound or outbound calls.
| Follow the steps in same sequence as provided in the Possible solution(s) column. |
Server authentication failed
| Step | Possible reason(s) | Possible solution(s) |
|---|
| 1 | Server certificate is not available in the Truststore | Import the server certificate for outbound https connections. You can import the certificate in either of the two, - Adeptia’s default Truststore (Server Kernel > etc > truststore > cacerts)
- A custom Truststore (Develop > Services > Web Service > Security Policy > SSL Properties) you may have configured.
|
Client Authentication failed
| Step | Possible reason(s) | Possible solution(s) |
|---|
| 1 | Improper/Incorrect configuration of client Keystore | Make sure you configure the client Keystore correctly.
Configuring Keystore (Develop > Services > Web Service > Security Policy > SSL Properties) |
- Some firewalls may be configured to block non browser connections.
- Server authentication failed (SSL Certificates).
- Client Authentication failed (Client Certificates).
- The request does not timeout indefinitely or timeout before completion.
- Problem in making Connection with WSDL: WSDL not found.
- Problem in accessing WSDL file. Could not import <name> xsd.
- PKIX Building Failed. Unable to find valid certification path to requested target.
- PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed.
- java.io.IOException: Keystore was tampered with, or password was incorrect.
- java.security.UnrecoverableKeyException: Cannot recover key.
- Received fatal error : Bad Certificate.
Events
- I cannot activate an Event or Transaction.
- I cannot activate an File/FTP Event
- I cannot activate Database Event.
- I cannot deactivate an Event or Transaction.
- File/FTP Event is not picking up the file.
- My event got deactivated itself.
- Error in activating FTP Event. Couldn't store trigger for job: data exception: numeric value out of range.
- Where condition is not working in DB event in Oracle.
- Event is deactivated but still files are getting processed.
- Event is activated: Next fire time is null or Not available.
- Error while executing <appName> event: Reason: Unable to read response data.
- Error while executing <appName> event: Reason: The response code is not valid.
- Error while processing request: null
- Error while processing request: Internal Server Error : <exception message>
