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Steps to Run Tracer UtilityThis utility helps in gathering information of Adeptia Suite including that of Thread Dump. Perform the following steps to run the tracer utility for gathering information:

For Windows:

  1. Go to the <Adeptia-Installation-Folder>/ServerKernel/tracer

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  1.  folder.
  2. Execute

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  1.  server-info.bat

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  1.  file.
  2. The zip folder, in the format server_info_<date>_<time>.zip, is created, in the tracer folder, containing all the required information.

For Linux:

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  1. Open the terminal.

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  1. Go to the <Adeptia-Installation-Folder >/ServerKernel/tracer

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  1.  folder.

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  1. Execute ./server-info.sh

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  1.  file. Make sure that file has execute permission

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  1. .

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When you execute the server-info.sh or server-info.bat file, a zip file called server-info<timestamp>.zip_ is created in the tracer folder. This zip file has all the required information regarding of the System and the status of Adeptia Suite at the time of execution.

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  1. The zip folder, in the format server_info_<date>_<time>.zip, is created, in the tracer folder, containing all the required information. 

 

Info

To gather information about Adeptia's files, folders, and databases

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  1. Go to the <Adeptia-Installation-Folder >/ServerKernel/tracer/etc folder.

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  1. Configure application.xml file.

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  1. Execute ./server-info.sh file or server-info.bat file.

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