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You can start or stop the following Adeptia services as and when you need in the same order as given below:

  • Connect Server Kernel
  • Connect Server WebRunner
  • AIMap
  • Connect Portal

Follow the steps below to start or stop the services on Windows and Linux. 

On Windows

You must start Kernel and WebRunner before starting Adeptia Suite application. They can be started can start or stop these services in two ways:

  • As a service
  • From Start menuMenu/Desktop

Starting Kernel and WebRunner as As a Service

If Follow the steps below if you have installed Adeptia Suite as a service, you can start Kernel and WebRunner Connect as a service in two ways:

  • Auto: Implies that Kernel and WebRunner will start automatically when you start the computer.
Manual: Implies that you have to start Kernel and WebRunner manually.
  1. Go to Control Panel > Administrative Tools > Services.
  2. Right-click
Adeptia Kernel
  1. a specific service and then click Start
.Right-click Adeptia WebRunner and then click Start.
Starting Kernel and WebRunner from
  1. or Stop based on your requirement.

From Start Menu/Desktop

  • Start Menu: Go to Start > Programs > Adeptia Suite and Connect  and select the specific service. 
  • Desktop: Double-click Adeptia Kernel and Adeptia WebRunner shortcut from the service's shortcut on the desktop.
This action

Both the actions will display the service console window for the service that you have selected. This window indicates that now you have that specific service up and running.

To stop any of the services, go to the service console window, and press Ctrl+ C.

Note

It is recommended that you use only Ctrl+ C option to stop any service in Adeptia Connect. If you close

Kernel and WebRunner

service console window by clicking the cross button, the Java Virtual Machine (JVM) used by Adeptia

Suite

Connect may not shut down properly.

If you stop Kernel or WebRunner by clicking the cross button, ensure that you go to Task manager thereafter and kill the Java.exe and JSL.exe.

On Linux

Perform the following steps to start Kernel and WebRunnerTo start or stop the Connect Server Kernel, WebRunner, and AIMap, follow the steps below:

  1. Open Terminal.
  2. Go to the directory where Adeptia Suite is installedto ...<ConnectServerInstallFolder>\ConnectServer\AdeptiaServer\ServerKernel folder.
  3. Type ./startup.sh to start.
To stop the services, type
  1. , or, type ./stop.sh
.

To ensure that Adeptia Suite Kernel and WebRunner are started successfully, go to the directory .../<AdeptiaSuiteInstallFolder>/AdeptiaServer/ServerKernel/logs/applicationlogs and type the command

cat KernelApplication.log
and
cat WebrunnerApplication.log
These commands will display the details of the KernelApplication.log and WebrunnerApplication.log files respectively. Ensure that these files contain the message that "Kernel has started successfully" and "WebRunner has started successfully".
When you execute ./startup.sh to start Kernel and WebRunner, Adeptia Suite generates a config.log file in the .../<AdeptiaSuiteInstallFolder>/AdeptiaServer/ServerKernel folder. This file contains information that will help in troubleshooting, email this file to Adeptia Technical Support
  1. to stop a service.
Note
AIMap services start and stop automatically along with Connect Server Kernel and WebRunner when you run the ./startup.sh and ./stop.sh commands respectively. However, if you want to start or stop AIMap services individually, use the following commands:
./startAIMap.sh
./stopAIMap.sh

To start or stop the Connect Portal, follow the steps below:

  1. Open Terminal.
  2. Go to ...<ConnectPortalInstallFolder>\ConnectPortal\bin folder.
  3. Type ./startup.sh to start, or, type ./stop.sh to stop Connect Portal.


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