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It may be because Connect Server is unable to connect with your back end database. Check the back end database connection. If the issue still persist, contact your system admin. |
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Connect Portal is installed with default memory of 1024M and 2048M. You may need to set up memory parameters to improve the performance of Connect Portal. To change the memory:
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You can view the Connect Portal logs at the …<ConnectPortalInstallFolder>\logs location. |