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  1. Go to the <Adeptia-Installation-Folder>/ServerKernel/diagnostic folder.
  2. Execute either KernelDump.bat or WebRunnerDump.bat.
  3. The console window appears prompting you with the options - Thread Dump or Memory Dump. Following files will be created in the diagnostic folder.

    KernelDump.bat

    For Thread Dump, the file will be in the format: KN_Thread_Dump_Date_time.log
    For Memory Dump, the file will be in the format: KN_Memory_Dump_Date_time.hprof

          WebRunnerDump.bat

          For Thread Dump, the file will be in the format: WB_Thread_Dump_Date_time.log
          For Memory Dump, the file will be in the format: WB_Memory_Dump_Date_time.hprof

 

Info

You must have administrative rights to execute the steps mentioned above.

 

For Linux:

  1. Go to the <Adeptia-Installation-Folder>/ServerKernel/diagnostic folder.
  2. Execute either KernelDump.sh or WebRunnerDump.sh.
  3. The console window appears prompting you with the options - Thread Dump or Memory Dump. Following files will be created in the diagnostic folder.

    For KernelDump.sh

    For Thread Dump, the file will be in the format: KN_Thread_Dump_Date_time.log
    For Memory Dump, the file will be in the format: KN_Memory_Dump_Date_time.hprof

          For WebRunnerDump.sh


          For Thread Dump, the file will be in the format: WB_Thread_Dump_Date_time.log
          For Memory Dump, the file will be in the format: WB_Memory_Dump_Date_time.hprof