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You can update the Contact User (email address) of any Template/Transaction from Adeptia Connect without deactivating it. 

To update the Contact User of a Template:

  1. Click Configure Templates.
  2. On the Templates screen, click  > Edit Contact User.

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  3. Enter the email address that you want to update in Contact User field.



  4. Click Save.

    This updates the Contact User of the Template.