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It may be because Connect Server is unable to connect with your back end database. Check the back end database connection. If the issue still persist, contact your system admin.

Nodes are not able to communicate with each other in a multiple Connect Portal nodes environment. Refer to the section below 'How to configure multiple Portal Nodes' to add multiple nodes. If the issue still persist, contact your system admin.

Connect Portal is installed with default memory of 1024M and 2048M. You may need to set up memory parameters to improve the performance of Connect Portal. To change the memory:

1. Go to …<ConnectPortalInstallFolder>\conf location.
2. Open launcher.properties file.
3. Update the JVM parameters based on your requirements.
4. Save launcher.properties file.
5. Restart the Connect Portal.