Versions Compared

Old Version 2

changes.mady.by.user Akash Kumar Jaiswal

Saved on

compared with

New Version 3

changes.mady.by.user Akash Kumar Jaiswal

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



Expand
titleUnable to view System Console page information

It may be due to Adeptia Suite Connect Server is unable to connect with your back end database, check the back end database connection. If the issue still persist, contact your system admin.

If Connect Portal is having multiple nodes then It may be due to Connect Portal nodes are unable to communicate with each other. Contact your system admin to resolve this issue.


Expand
titleHow to enable clusteringconfigure multiple Portal Nodes?
  1. On the Administer tab, go to Setup > Application Settings > Update System Properties.
  2. Expand Load Management.
  3. Set the value to Yes of the abpm.cluster.enable property.
  4. Click Save.

For more information, refer to Enabling Clustering.


  1. On the Administer tab, go to Maintenance > Scheduler.
  2. Click Resume Scheduler or Start Scheduler. These options appears, if and only if, the scheduler is paused or stopped.
For more information, refer to Managing Scheduler
Expand
titleHow to start and resume scheduler?
can I configure Memory for Portal

Tomcat is installed with default memory as 128 and 256. You may need to set up memory to improve the performance of Adeptia Connect on Tomcat. To change the memory:

  1. Go to Start > Apps > Apache Tomcat 9.0 Tomcat9 > Configure Tomcat.
  2. On the Java tab, set the value of Initial memory pool and Maximum memory pool.
  3. Click Apply.
  4. Click OK.


Expand
titleHow to handle misfired eventsWhere can I view Portal Logs?
  1. Go to the …/AdeptiaServer/ServerKernel/etc folder.

  2. Open quartz.properties file in Notepad.

  3. Adjust the value of the parameters - threadCount and misfireThreshold. For example:
    org.quartz.jobStore.misfireThreshold = 60000, where 60000 is the default value.
    org.quartz.threadPool.threadCount = 50
For more information, refer to handle large number of events.
  1. Start > Apps > Apache Tomcat 9.0 Tomcat9 > Configure Tomcat.
  2. On the Logging tab, copy Log path value displayed here and open it in the Windows Explorer for Tomcat log files. There are several additional log files in the log folder but only following two log files are mainly used.

     catalina<date>.log : Server global log file
     localhost_access_log.<date>.txt : Server Access Log file