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You can edit the details of a Template. This might be necessary in the following situations:

  • To change the assigned Network.
  • To change the Source and Destination application. 
  • To change the account details and configuration.

A Template can be edited, if it is in OFF state. For information on how to Turn ON/OFF a Template, refer to Activating a Template.

The Company administrator and IT User can edit a Template.

 To edit the Template details:

  1. Click Configure > Templates.
  2. On the Templates screen, do one of the following:
    • Click  corresponding to the Template whose details you want to edit and then click Edit.



    • Click  corresponding to the Template whose details you want to edit.



      If you attempt to edit details of a Template with ON status, you will be prompted to turn OFF the Template. Turn OFF the Template first then edit details.

  3. The Edit Template screen appears. Start editing the details of the Template.


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