Managed Services Health Check & Maintenance

Guidelines:

Please add this sheet in your browser start-up and favorites.
At the start of your shift (after you login), please open the sheet. Decide who will do what when there are multiple team members in the shift.
Please look at Daily, Weekly, Quarterly, Half yearly and Yearly tasks and take ownership to execute it on time.
Please do not forget to update the sheet once you complete the designated tasks.

To access the tracker Click Here

Daily Task

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To-do List	Category	Subcategory
System Health Check (POD'S)	AC Cloud	Monitoring
Memory Utilization Trend	AC Cloud	Monitoring
CPU Utilization Trend	AC Cloud	Monitoring
Disk Utilization Trend (PV / Repository Size)	AC Cloud	Monitoring
Paychex Queue Monitoring	AC Cloud	Monitoring
MySQL DB Size Check	AC Cloud	Monitoring
PVC Backup Monitoring	AC Cloud	Monitoring
Hussmann Daily Monitoring tickets	Solution Support	Monitoring
Hussmann Daily Status Update	Solution Support	Managed services
Hussmann Daily Server Status File Upload	Solution Support	Managed services
Avery Dennision AOC PROD Monitoring	Solution Support	Monitoring
Avery Dennsion PROD Solution Health Check	Solution Support	Monitoring

Weekly Task

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To-do List- Weekly Task	Category	Subcategory
Application Health Check (Licence, Users, Cleanup, Archival, Disc Space)	AC Cloud	Predictive Maintenance
Connectria Tickets	AC Cloud	Performance Management
Zendesk Tickets	MST	Performance Management
Hussman PPT preparation	Solution Support	Performance Management
Hussman Scheduled maintenace	Solution Support	Operational Maintenance
Hussman Weekly Dashboard	Solution Support	Operational Maintenance

Bi-Weekly Task

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To-do List- Weekly Task	Category	Subcategory
Avery Denisson cleanup	Solution Support	Preventive Maintenance

Monthly Task

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To-do List- Monthly Task	Category	Subcategory
Kubernetes Configuration Upgrade	AC Cloud	Predictive Maintenance
MySQL Database Log Management	AC Cloud	Preventive Maintenance
Database Index Management	AC Cloud	Preventive Maintenance
Log Cleanup Review	AC Cloud	Monitoring
Archival Cleanup Review	AC Cloud	Monitoring
MySQL Storage Maintneance - AC Cloud Customers	AC Cloud	Preventive Maintenance
Automated Security Report(Internal & External) Received Review	AC Cloud	Auditing
Intrusion Prevention Report - Last 1 Month(s) Review	AC Cloud	Auditing
CHOPS: Connectria/Adeptia - Ticket Activity Last 30 Days Review	AC Cloud	Auditing
PVC Zendesk Backup Ticket Review	AC Cloud	Auditing
Adeptia Monthly Patching Review- Connectria Tenant	AC Cloud	Auditing
Upload Usage report	AC Cloud	Monitoring
Adeptia Certificate checks and renewal	AC Cloud	Monitoring
Avery Dennison DEV Cleanup	Solution Support	Preventive Maintenance
Avery Dennison Internal QA Cleanup	Solution Support	Preventive Maintenance
Avery Dennison UAT Cleanup	Solution Support	Preventive Maintenance
Avery Dennison WI PROD Cleanup	Solution Support	Preventive Maintenance

Quarterly Task

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To-do List- Quaterly Task	Category	Subcategory
Rengency patch upgrade	Hosting	Operational Maintenance
Azure Git REPO token Expiry	AC Cloud	Operational Maintenance
Avery Dennsion DR Exercise	Solution Support	Operational Maintenance

Half Yearly Task

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To-do List - Yearly Task	Category	Subcategory
Infra Upgrade	AC Cloud	Operational Maintenance
OS Patch Upgrade	AC Cloud	Operational Maintenance
Kubernetes Framework Upgrade	AC Cloud	Operational Maintenance
MySQL Upgrade	AC Cloud	Operational Maintenance
FTP Server Upgrade	AC Cloud	Operational Maintenance
Prometheus Upgrade	AC Cloud	Operational Maintenance
Grafana Upgrade	AC Cloud	Operational Maintenance
KUBECTL Upgrade	AC Cloud	Operational Maintenance
AZURE CTL Upgrade	AC Cloud	Operational Maintenance
Notepad ++ Upgrade	AC Cloud	Operational Maintenance
DR Test	AC Cloud	Auditing
Cost Optimization (Resevrved Instance)	AC Cloud	Managed services
Avery Dennison Attachment Archival	Solution Support	Operational Maintenance