The Company administrator and IT User can edit details. This might be necessary in the following situations:
- User details has been changed.
- Assigning different role assigned to the User.
Before editing User details, you need to change the status of the User to Inactive. For more information, refer to Deactivating a User.
You are not allowed to edit the Company and email id of a User.
To edit User details:
- Click Account > Users.
- On the Users screen, do one of the following:
- Click
Click corresponding to the User whose details you want to edit.
If you attempt to edit details of a User with an Active status, you will be prompted to deactivate the User. Deactivate the User first then edit details.
- Click
The Edit User Detail window appears. Edit the details you want to edit and click Save.