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Field (Account) Information
While configuring the Source or Destination of a Transaction, you find an Account option to configure your application with Adeptia Connect. Using Account configuration, you need to specify the location from where the data is to be accessed. In this process, provide the details of the application account to grant permission to access data.
Specify the following information for Service Now:
Field | Description |
---|---|
Account Name | A short, descriptive name that helps you re-use this account in future. |
Client Id | Do the following to know Client Id:
|
Client Secret | Do the following to know Client Secret:
|
Instance Name | Service Now account instance name. |
Triggers
A Trigger specifies when a particular Transaction will start executing. While configuring the Source application, you find a Trigger drop-down list.
Following triggers are available for Service Now at Source.
Trigger Name | Description |
---|---|
New Record | Triggers when a new record is added to a table. |
New or Updated Record | Triggers when a new record is added or an existing record is updated to a table. |
All Records | Retrieves the list of all records of a table. |
Actions
An Action specifies how the data will be transferred at the destination location. While configuring the Destination (Target) application, you find an Action drop-down list.
Following actions are available for Service Now at Destination.
Action Name | Description |
---|---|
Create Record | Creates a new record. |
Update Record | Updates an existing record. |
Delete Record | Deletes an existing record. |