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You can edit the details of a Template. This might be necessary in the following situations:

  • To change the assigned Network.
  • To change the Source and Destination application. 
  • To change the account details and configuration.

A Template can be edited if it is in OFF state. For information on how to Turn ON/OFF a Template, refer to Activating a Template.

The Company administrator and IT User can edit a Template.

 To edit the Template details:

  1. Click Configure Templates.
  2. On the Templates screen, click  > Edit.


    If you attempt to edit details of a Template with ON status, you will be prompted to turn OFF the Template. Turn OFF the Template first then edit details.
  3. Start editing the details of the Template from the Edit Template screen.

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