FAQs: Deployment

No.

Question

Answer

1

What is the recommended system requirement for Adeptia Connect installation?

Refer to the System Requirements and Prerequisites section before starting the installation.

2

Where can I download Adeptia Connect?

You can download Adeptia Connect Installer version 3.7 from the Adeptia website.

3

What should I do if I am using Oracle pluggable database?

Follow the detailed instructions for Oracle pluggable database configuration in the installation guide.

4

How do I unzip the Adeptia Connect installer package?

Unzip the package with the format: AdeptiaConnect_<version>_<Date>_<OS>_<Architecture>.zip.

5

What installation types are available?

You can choose between Connect Server, Connect Portal, or Both (Single-Server Install).

6

How do I configure the backend database during installation?

Select the database type (SQL Server, MySQL, or Oracle) and provide database details, including server name, port, database name, username, and password.

7

What permissions are required for the backend database?

Ensure the required permissions based on the database type, such as CREATE, SELECT, INSERT, and EXECUTE. Refer to the guide for the complete list.

8

How do I resolve a time zone error while using MySQL as the backend database?

Use the ./install.exe -DConfigureDBviaURL=true command and provide the JDBC URL with the appropriate time zone configuration.

9

What are the default ports for Kernel and Web Server configuration?

Kernel: 21000; HTTP: 8080; HTTPS: 8443; RMI: 1098; AIMap: 7570. Ensure no other application is using these ports.

10

How do I configure the Connect Portal?

Provide the Portal Host, HTTP Port (default: 8088), and HTTPS Port (default: 8843). Also, provide the Connect Server details if applicable.

11

Can I install Adeptia Connect as a Windows service?

Yes, you can configure Connect Server and Portal as Windows services and choose the start type (Auto or Manual).

12

What should I do if the connection to the Connect Server fails during Portal installation?

If the connection fails, you can choose to continue the installation and configure the connection later.

13

How do I configure the email server for notifications?

Provide SMTP server details, including server name, port, admin email ID, account name, password, and security type (SSL/TLS).

14

What is displayed on the Pre-Installation Summary screen?

The screen shows a brief summary of the selected settings for installation. Review these before proceeding.

15

How do I start Adeptia Connect after installation?

Select the Launch Adeptia Connect checkbox on the Installation Complete screen to start it immediately.

16

Where can I find the installation log file?

The installation log file (AdeptiaConnect_InstallLog.log) is created in the folder where Adeptia Connect is installed.

17

What is the default HTTP and HTTPS port for Connect Server?

HTTP: 8080; HTTPS: 8443. These ports can be changed during installation if required.

18

Can I use existing database tables during installation?

Yes, select the "Use Existing Tables" option during backend database configuration.

19

What are the default settings for Connect Portal configuration?

Default HTTP Port: 8088; Default HTTPS Port: 8843. These can be modified during installation.

20

What is the recommended port configuration for production environments?

For non-evaluation environments, it is recommended to use ports 80 for HTTP and 443 for HTTPS if available.