This utility helps in gathering information of Adeptia Suite including that of Thread Dump. Perform the following steps to run the tracer utility for gathering information:

For Windows:

  1. Go to the <Adeptia-Installation-Folder>/ServerKernel/tracer folder.
  2. Execute server-info.bat file.
  3. The zip folder, in the format server_info_<date>_<time>.zip, is created, in the tracer folder, containing all the required information.

For Linux:

  1. Open the terminal.
  2. Go to the <Adeptia-Installation-Folder >/ServerKernel/tracer folder.
  3. Execute ./server-info.sh file. Make sure that file has execute permission.
  4. The zip folder, in the format server_info_<date>_<time>.zip, is created, in the tracer folder, containing all the required information. 

 

To gather information about Adeptia's files, folders, and databases

  1. Go to the <Adeptia-Installation-Folder >/ServerKernel/tracer/etc folder.
  2. Configure application.xml file.
  3. Execute ./server-info.sh file or server-info.bat file.