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The Partner (IT User) can edit details. This might be necessary in the following situations:

  • User details has been changed.
  • Assigning different role assigned to the User. 

Before editing User details, you need to change the status of the User to Inactive. For more information, refer to Deactivating a User.

You are not allowed to edit the Company and email id of a User.

To edit User details:

  1. Click Account > Users. 



  2. On the Users screen, do one of the following:
    • Click  corresponding to the User whose details you want to edit and then click Edit.



    • Click  corresponding to the User whose details you want to edit.

      If you attempt to edit details of a User with an Active status, you will be prompted to deactivate the User. Deactivate the User first then edit details.

  3. The Edit User Detail window appears. Edit the details you want to edit and click Save.

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