Managed Services Health Check & Maintenance

Guidelines:

Please add this sheet in your browser start-up and favorites.
At the start of your shift (after you login), please open the sheet. Decide who will do what when there are multiple team members in the shift.
Please look at Daily, Weekly, Quarterly, Half yearly and Yearly tasks and take ownership to execute it on time.
Please do not forget to update the sheet once you complete the designated tasks.

To access the tracker Click Here

Daily Task

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To-do List	Category	Subcategory
System Health Check (POD'S)	AC Cloud	Monitoring
Memory Utilization Trend	AC Cloud	Monitoring
CPU Utilization Trend	AC Cloud	Monitoring
Disk Utilization Trend (PV / Repository Size)	AC Cloud	Monitoring
Paychex Queue Monitoring	AC Cloud	Monitoring
MySQL DB Size Check	AC Cloud	Monitoring
PVC Backup Monitoring	AC Cloud	Monitoring
Hussmann Daily Monitoring tickets	Solution Support	Monitoring
Hussmann Daily Status Update	Solution Support	Managed services
Hussmann Daily Server Status File Upload	Solution Support	Managed services
Avery Dennision AOC PROD Monitoring	Solution Support	Monitoring
Avery Dennsion PROD Solution Health Check	Solution Support	Monitoring

Weekly Task

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To-do List- Weekly Task	Category	Subcategory
Application Health Check (Licence, Users, Cleanup, Archival, Disc Space)	AC Cloud	Predictive Maintenance
Connectria Tickets	AC Cloud	Performance Management
Zendesk Tickets	MST	Performance Management
Hussman PPT preparation	Solution Support	Performance Management
Hussman Scheduled maintenace	Solution Support	Operational Maintenance
Hussman Weekly Dashboard	Solution Support	Operational Maintenance