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Objective
This document provides a detailed overview of the Adeptia-managed Karmak FTP server, including its design, setup, and key information.
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FTP Storage: An additional disk is attached to the virtual machine named "ftpkarmak1".
Attribute | Details |
|---|---|
Disk Name | ftpkarmak1_FTP |
Storage Type | Premium SSD LRS |
Size | 128 GB |
Encryption Type | Platform-managed (Microsoft) key |
Backup Frequency | Daily |
Backup Retention | 1 Month |
Steps to establish a connection to the FTPKarmak1 VM and access the FTP drive, WS_FTP Application, and Database details:
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| Info |
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By accessing any Pod Shell in the Karmak Prod or Sanbox namespace within Lens, you can observe the following folder paths: "/mnt/development" for AC Sandbox and "/mnt/production" for AC Production. For detailed instructions on mounting, please refer to the documentation. |
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WS_FTP Server Setup and Configuration
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(A network diagram should be included here to visually represent the network setup and connections.)
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Troubleshooting
Issues: Error in processing with the WSFTP server (Reference Zendesk Ticket: 15198)
To Remove the pasv ports when using PostgreSQL using Product Document link: https://community.progress.com/s/article/Removing-Host-Firewall-Passive-Connection-Settings
Logged into the virtual machine (ftpkarmak1).
Opened the pgAdmin 4 application.
Logged in to the PostgreSQL Master Admin using the master password.
Navigated to the database: ws_ftp_server > schemas > public > pasv_ports.
Changed the value under the pasv_port column from 21 to an empty value ''
Customer Points of Contact for WS_FTP License Renewal
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