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The Partner (IT User) can edit details. This might be necessary for the following situations:

  • User details have been changed.
  • Assigning different role assigned to the User. 

You can modify the details of an Inactive User only. For more information, refer to Deactivating a User.

To edit User details:

  1. Click Account > Users
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  2. On the Users screen, click  > Edit.



    Info
    If you attempt to edit details of a User with an Active status, you will be prompted to deactivate the User. Deactivate the User first then edit details.
  3. On the Edit User Detail window, edit the details and click Save.
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Info
You are not allowed to edit the Company and email id of a User.