Objective

This document provides a detailed overview of the Adeptia-managed Karmak FTP server, including its design, setup, and key information.

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FTP Storage: An additional disk is attached to the virtual machine named "ftpkarmak1".

Steps to establish a connection to the FTPKarmak1 VM and access the FTP drive, WS_FTP Application, and Database details:

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WS_FTP Server Setup and Configuration

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• License Model: The WS_FTP license, provided by Karmak under a "BYOL" (Bring Your Own License) model, is utilized.

• License Renewal: This license undergoes annual renewal.

  • Current License Activation Date: 11/22/2023

  • License Expiry Date: 11/21/2024 (A reminder is set for 1st November 2024).

• Backup and Setup:

  • The backup from the Karmak AIS FTP setup has been imported.

  • The Adeptia-hosted FTP mirrors the AIS setup in terms of folder structure and users.

  • The AIS FTP backup is now operational in the Adeptia-hosted FTP.

  • AIS notifications are active in the Adeptia-hosted FTP.

  We have established a

Network Configuration

• VPN Connection: A site-to-site VPN connection has been established with our client Karmak from AC4 in Azure (.

  • VNG

  name

  • Name: karmak1vng

  ) using two connections (karmak1 &

  • Connections: karmak1 (Production) and karmak2-dev (Non-Production)

  .
  Their

  • The Production network is completely segregated from the Non-Production network,

  hence the need for

  • necessitating dual connections.

  • NATing

  is implemented

  • : Implemented within the Production connection (10.0.0.0/20 → 10.100.16.0/20).

• To enable Adeptia Hosted AC Connection to FTP Servers, multiple Local Network Gateway: Multiple IP addresses of Karmak's partners were have been added to the Local Network Gateway (karmak1-lng) to enable Adeptia Hosted AC Connection to FTP Servers.

Accessing WS_FTP

• To find locate WS_FTP, please search for "WS_FTP" in the search box within the "karmak1" VM.

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• The WS_FTP Web Management Console can be accessed at the following URLsURLs:

  • Local Machine: http://127.0.0.1/WSFTPSVR/login.asp

  (on the local machine) and

  • General Access: http://10.0.3.5/wsftpsvr/login.asp

  .

• User credentials are stored Credentials: Stored in “MyGlue” under the Karmak folder → Karmak_WS_FTP.

Console Access

• In the console, you can view Host Details, Users, Folders, and other relevant information. As Since the settings are imported from the Karmak-hosted WS_FTP, it is advised not to make any avoid unnecessary changes and to proceed with caution.

• User Access: Karmak users have access to WS_FTP via the web console (not the VM itself) using the following URL: http://10.0.3.5/wsftpsvr/login.asp with the admin@admin user credentials (shared with them).

  For the

VPN Connections for Access

• Non-NATed VPN Connection: http://10.0.3.5/wsftpsvr/login.asp

• For the

  NATed VPN Connection: http://10.100.19.5/wsftpsvr/login.asp

This access is crucial for regularly updating partner data, configurations, and folders when adding, removing, or modifying partners.

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Network Diagram

(A network diagram should be included here to visually represent the network setup and connections.)

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Troubleshooting

Issues: Error in processing with the WSFTP server (Reference Zendesk Ticket: 15198)

To Remove the pasv ports when using PostgreSQL using Product Document link: https://community.progress.com/s/article/Removing-Host-Firewall-Passive-Connection-Settings

• Logged into the virtual machine (ftpkarmak1).

• Opened the pgAdmin 4 application.

• Logged in to the PostgreSQL Master Admin using the master password.

• Navigated to the database: ws_ftp_server > schemas > public > pasv_ports.

• Changed the value under the pasv_port column from 21 to an empty value ''

Customer Points of Contact for WS_FTP License Renewal

• Ojas Panwar at opanwar@karmak.com 

• Bob Bremer at bbremer@karmak.com 

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