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While working with the application you may sometimes encounter issues such as misaligned elements, application not opening on a particular browser, abrupt dynamic behavior of the page, etc. These are client-side UI issues that you can try to troubleshoot by following the instruction given in the section that follows.

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titleA component is not rendering properly on the browser.


StepPossible reason(s)Possible solution(s)Remarks
1Browser cache may not be working properly.

Clear the browser cache then retry again.

If not solved, follow the step 2.
2The browser or its version is not supported.

Try to open in a different version of the same browser, or in another browser altogether.

If it is working fine, get the browser name and version on which it not working so that developer can debug it.
3It may be a JavaScript issue.A developer can debug such an error.

On the top-right corner, click the icon Image Modified, and then More tools > Developer tools > Console,and download the Console logs. This log would help Adeptia Connect debug the error.

Info
These are the steps to save the Chrome browser Console logs. Refer to this page to know how to save other browsers' Console logs.



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