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SecureBridge Agent Manager helps you monitor the agent installed at different locationlocations. Using this feature, you can check the transaction logs, status, agent details, action logs, etc. of the Agents in Agent Monitoring section of Dashboard in Adeptia Connect.

The sub sections provide you more details on Agent Monitoring:

Table of Contents

Accessing Agent Monitoring screen

To access Agent Monitoring screen, follow the steps below: 

  1. Click DashboardDashboard  tab on the home page.
  2. On the Dashboard screen, click Agent Monitoring in the left pane.

Using Agent Monitoring screen

This screen displays the following details of an Agent  Agent installed at different locations:

  • Agent ID: Unique ID of the Agent
  • Host IP: The IP address of the network where the Agent is hosted.
  • MAC Address: The MAC address of the network on  server on which Agent is installed.
  • Location: Location where the Agent is installed.
  • Status: Current status of the agent. This indicated indicates whether the Agent is currently down or up.
  • Last Modified: Date  Date and time of the last action performed by heartbeat received from an Agent. 

From the Agent Monitoring screen, you can also perform the following actions on an Agent:

  • Fetch View the Agent details
  • Check the transaction logs
  • Restart the Agent
  • Check the action logs of the Agent
Fetching

Viewing an Agent's details

Follow the steps below to check the details of an Agent:

  • On the Agent Monitoring screen, click  > Agent Details.



The Agent details screen displays the details of the Agent as depicted below.



Note
Click  button to expand the other sections and see the details.

Checking the

transaction

Transaction logs

Follow the steps below to check the Transaction logs of an Agent:

  • On the Agent Monitoring screen, click  > Transaction Logs.



The Transaction logs screen displays the list of transactions logs and their details as depicted below.


On this screen, you can perform the following actions:

  • You can search for a specific Transaction using the Search box. 
  • You can view the list of Transactions based on three criteria: View, View All, and View Errors.
    • View:

       This

       This displays all the Transactions

      having  status

      except for the ones which are generated out of the heartbeat exchanges and the process flow logs in the transaction.

      Info
      This behavior is already configured in the hubConfiguration.properties file. However, you can also add more of the entity IDs in "ignoredTransactionId" property.


    • View All: This displays all the Transactions having "Running", "Aborted", and "Executed" status.
    • View Error: This shows all the Transactions having "Aborted" status.
  • It also allows you to filter the data for last 30, 15, 7, and 2 days.

You can also check an individual Transaction details by clicking on  icon. Selecting an individual Transaction also gives you an option to re-execute it.


Restarting an Agent

Follow the steps below to restart the Agent:

  1. On the Agent Monitoring screen, click  > Restart Agent.


  2. On the confirmation window, click Yes.
  3. After confirmation, it will store action in a database with respective Agent ID.
  4. Restart Agent action will be sent in next heartbeat response to respective Agent.
  5. After getting Restart Agent action in response from Hub agent will restart itself.

Checking the action logs

Follow the steps below to restart the Agent:

  • On the Agent Monitoring screen, click Image Modified > Action Logs.

    Image Modified

    This screen displays the list of actions scheduled for an Agent.