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Prerequisites:

Ensure that you have:

  • You have Read and Write permission permissions on all subfolders and files of .../AdeptiaSuiteAdeptiaConnect-<Version>. However, for some versions, the path may be .../AdeptiaSuite-<Version>.Stopped Kernel and WebRunner 
  • Stopped the services, i.e., Kernel, WebRunner, and AIMap.

Steps to recover the patch:

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Expand
titleFor Windows
  1. Open the Command Prompt.
  2. Go to the folder from where you applied the previous patch.
  3. Run the following command to recover the patch:

    Recover-Patch.bat “<Path where Adeptia Suite Connect is installed till AdeptiaServer folder>” folder>”

    For example:
    Recover-Patch.bat "C:/Program Files/AdeptiaConnect/AdeptiaSuiteAdeptiaConnect-x.x/ ConnectServer/AdeptiaServer"

    or

    Recover-Patch.bat "C:/Program Files/AdeptiaSuite/AdeptiaSuite-x.x/AdeptiaServer"  

  4. Once the patch is recovered, a confirmation message will be displayed.
  5. Start the services, i.e. Kernel, WebRunner, and WebRunnerAIMap.


Expand
titleFor Linux
  1. Open the Terminal.
  2. Go to the directory from where you applied the previous patch.
  3. Run the following command to recover the patch:

    ./Recover-Patch.bat sh <Path where Adeptia Suite Connect is installed till AdeptiaServer folder> 

    For example:
    Recover-Patch.bat /mnt/AdeptiaConnect-x.x/ConnectServer/AdeptiaServer

    or

    Recover-Patch.bat sh /mnt/AdeptiaSuiteAdeptiaConnect-x.x/AdeptiaServerAdeptiaServer 

  4. Once the patch is recovered, a confirmation message will be displayed. 
  5. Start the services, i.e. Kernel, WebRunner, and WebRunnerAIMap.


Info
Remove all the changes done manually at the time of deploying the patch.

Post Recovery Steps:

After recovery of this patch, you will have to manually perform these steps:

  1. Paste the backup jetty.xml file (that you had saved as backup) at the …<ConnectServerInstallFolder>\AdeptiaServer\ServerKernel\etc\jetty location.

  2. If you have enabled Lucene in Adeptia Connect then go to …<ConnectServerInstallFolder>\AdeptiaServer\ServerKernel location and open the indexes folder. 

    Info
    You can perform this post recovery step only after applying the Connect Portal patch.


    • Delete the list of files from each sub-folder of the indexes folder.
    • To use the Lucene (Search Functionality) after applying the patch:
      • Go to Account > My Company
      • Click Indexing
      • On Indexing screen, click Index Now.