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titleFor Linux
  1. Open the Terminal.
  2. Extract Adeptia Connect zip file.
  3. Go to …/<ApacheTomcatInstallFolder>/webapps.
  4. Delete the existing ROOT folder and Root.war.
  5. Open the extracted folder and copy Root.war to …/<ApacheTomcatInstallFolder>/webapps.
    Skip the below steps if you have already configured ServiceNow application.
  6. Go to …/<ApacheTomcatInstallFolder>/Tomcat 9.0/webapps/Working_Directory/resources_config.
  7. Open apps.properties file in the Text Editor and add the following code at the end of the file:

    Code Block
    # Service Now
    
    servicenow.baseApiUrl=https://{domain}.service-now.com
    servicenow.oauthVersion=2.0
    servicenow.oauth20.accessToken=https://{domain}.service-now.com/oauth_token.do
    servicenow.oauth20.authorize=https://{domain}.service-now.com/oauth_auth.do
    servicenow.refreshToken=N/A
    servicenow.authorizationValueMap=response_type$code
    servicenow.refreshTokenValueMap=N/A
    servicenow.accessTokenValueMap=N/A
  8. Start Tomcat. A new ROOT folder is created at …/<ApacheTomcatInstallFolder>/webapps.

Post Patch Application Steps

If you need to set up SAML in Adeptia Connect, you must do the following steps after you have updated Adeptia Connect UI 2.9.1 on Tomcat. Before doing the following steps, ensure that you have followed the Post Application Changes and have Updated SAML file. Next Step

  1. Unzip the war file <<name of the file>>
  2. Go to resources_configure folder and copy SAML file.
  3. Past the file in the resources_config folder at the following location of your installation directory:  …/<ApacheTomcatInstallFolder>/Tomcat 9.0/webapps/Working_Directory

 

Next Steps

Configure Web Forms if you wish to use it in Adeptia Connect.

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