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Field (Account) Information

While configuring the Source or Destination of a Transaction, you find an Account option to configure your application with Adeptia Connect. Using Account configuration, you need to specify the location from where the data is to be accessed. In this process, you enter provide the details of the application account , to grant permission for to access data access

Specify the following information for Zendesk: 

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Field

Description

Account Name

A short, descriptive name that helps you re-use this account in future.

Domain Name

The Zendesk domain from which the details are to be retrieved.

Client ID

Client ID to login to Zendesk. Retrieve this ID from Zendesk Admin Interface (Admin > API > OAuth Clients) as shown:

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Client Secret

Client Secret to log in login to Zendesk. Retrieve this secret from Zendesk Admin Interface (Admin > API > OAuth Clients) as shown:

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Triggers

A trigger (Source) specifies when a particular Transaction will start executing. While configuring the Source of a Transaction, you find a Trigger drop-down list. Select the required trigger type from this drop down list.  

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