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1. Click the Details tab to display all detailed properties for the selected element (see Figure 16).

   

   Figure 16: Details Properties

2. Select priority of the selected element, from the Priority drop-down list.
3. Select the number of user resources required for the selected element, from the Number of User Resources field.
4. Select expected time duration of execution of the selected element, from the Expected Time Duration drop-down lists.
5. Select time duration when the selected element will be due, from the Due In drop-down lists.
6. Select time duration when task associated with the selected element will expire, from the Task Expires In drop-down lists.
7. Enter the name of sub-process or service associated with the selected element, in the Name of Sub Process/Service field.

8. Define the print sequence in the Print Sequence drop-down list.

   Info
   Print sequence defines the order in which the activities are displayed in the PDF file of the model. If Print Sequence of any activity is Zero(0), then its properties will not be visible in PDF, Word File and XML file formats.

9. Enter the rules that are defined for the selected element, in the Rules field. For example, when a Claim Adjustor verifies the claim, a rule could be defined that if Claim value>50,000, then the issue is escalated to Manager.

Problems Properties

1. Click Problems tab to display all possible problems associated with the selected element (see Figure 17).

   
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   Figure 17: Problems Properties

2. You can enter details of all possible problems associated with the selected element. For example, when Call Center Representative updates the Claim System, the Claim_ID could be entered as incorrect. Click Create New Problem ( ). This displays a new field and here you can enter the problem.
3. Enter description of the problem in the Description field.
4. Enter details on handling this problem in the Handling field.
5. Select type of problem, such as, if it is related to whole application or a particular activity, from the Type drop-down list.
6. Select severity of problem from the Severity drop-down list.
7. Select frequency of the problem from the Frequency drop-down list.

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