Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

To ensure that the Adeptia Suite Kernel and WebRunner are started successfully, go to the directory <AdeptiaServerInstallFolder>/AdeptiaServer/ServerKernel/logs/applicationlogs and type the command

cat KernelApplication.log
 and
cat WebrunnerApplication.log

These commands will display the details of the KernelApplication.log and WebrunnerApplication.log files respectively. Make sure that these files contain the message that "Kernel has started successfully" and "WebRunner has started successfully".

Info
When you execute the ./startup.sh file to start the Kernel and the WebRunner, the Adeptia Suite generates a config.log file in the <AdeptiaServerInstallFolder>/AdeptiaSuite/AdeptiaSuite-x.x/AdeptiaServer/ServerKernel/ folder. This file contains the information that is important for troubleshooting. If you need to contact Adeptia Tech Support, email this file to Adeptia Technical Support.