Page Comparison

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Question 1: What happens when an error occurs during the migration process?

A1Answer 1: When an error occurs during the migration process, an error message will be displayed in the Migration Utility console window. This message will provide a brief description of the issue.

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Question 2: Where can I find more detailed information about the error?

A2Answer 2: For more detailed information regarding the error, you should refer to the migration.log file. This log file contains comprehensive details about the errors encountered and is located at:

\AdeptiaServer\ServerKernel\MigrationUtility\migration.log

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Question 3: How do I access the migration.log file?

A3Answer 3: To access the migration.log file, navigate to the following directory on your system:

e\...AdeptiaServer\ServerKernel\MigrationUtility

Locate the migration.log file within this directory and open it using a text editor or a log viewer application.

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Question 4: What information is available in the migration.log file?

A4Answer 4: The migration.log file contains detailed information about the migration process, including:

• Time and date of the migration attempt

• Detailed error messages and codes

• Specific steps or actions that failed during migration

• Any relevant stack traces or debug information

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Question 5: What should I do if I cannot understand the error message in the migration.log file?

A5Answer 5: If you are unable to understand the error message or need further assistance, consider the following steps:

1. Check the documentation: Refer to the official migration utility documentation for guidance on common errors and troubleshooting steps.

2. Contact support: If the documentation does not resolve your issue, contact Adeptia support for further assistance. Provide them with the relevant error messages and the migration.log file for quicker resolution.

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Question 6: How can I prevent errors during the migration process?

A6Answer 6: To minimize the risk of errors during migration, ensure the following:

• Compatibility: Verify that the source and target systems are compatible and meet all prerequisites for migration.

• Backup: Always create a backup of your data and configurations before starting the migration process.

• Follow guidelines: Adhere to the guidelines and best practices provided in the migration utility documentation.

• Test environment: Perform a test migration in a staging or test environment to identify potential issues before executing the migration in the production environment.

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Question 7: Can I perform multiple migrations simultaneously?

A7Answer 7: It is generally recommended to avoid performing multiple migrations simultaneously to prevent potential conflicts and ensure each migration process receives adequate resources. If multiple migrations are necessary, ensure they are executed in a controlled and sequential manner.

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Question 8: What should I do if the migration process is interrupted?

A8Answer 8: If the migration process is interrupted:

1. Check the console: Look for any immediate error messages in the Migration Utility console window.

2. Review the log: Examine the migration.log file for detailed information on where and why the interruption occurred.

3. Resolve issues: Address any issues indicated in the log before attempting to restart the migration process.

4. Restart migration: Once issues are resolved, restart the migration process from the beginning or from a safe checkpoint if supported.

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Question 9: Can a user extract an object from a higher version and deploy it on a lower version?

A9Answer 9: No, the migration process only allows objects to be migrated from a lower version to a higher version. For example, objects extracted from AC4.X cannot be deployed to AC3.X.

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Question 10: During the AIS to AC migration process, can a user deploy the client's objects to any version of AIS?

A10Answer 10: No, as part of the migration process, the user needs to install AIS and upgrade it to the latest version available before deploying the client's objects.

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Question 11: Can the DBCleaner utility create tables in all databases, such as MySQL, SQL, and Oracle?

A11Answer 11: The DBCleaner utility can create tables only for MySQL and SQL databases. It does not support table creation for Oracle databases.

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Question 12: If the DBCleaner utility does not work for Oracle database creation, what should be done?

A12Answer 12: For creating databases for Oracle, you need to create the backend and log databases for both AIS and AC in RDS (Relational Database Service).

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Question 13: Should the aistoacverification utility be run for both AIS and AC in the AIS to AC migration process?

A13Answer 13: Yes, the aistoacverification utility should be run to correct the objects' data provided by the client before extracting the final corrected objects from AIS.

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Question 14: What should be done if the admin's password changes after deploying an object, and you cannot log in?

A14Answer 14: It is possible that the SysAdmin has modified the password for the admin user. To obtain the updated password:

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