| Step | Possible reason(s) | Possible solution(s) | Remarks |
|---|
| 1 | - Kernel may not be running
- Scheduler may be paused
| Visit the System Console to check, - If Kernel is running.
- That the Scheduler is not paused.
| If not solved, follow step 2. |
| 2 | Database connectivity issues | Check for the database network outages. - Check the application logs for any database connectivity errors.
- Check with Database Admin for any network outages.
| If not solved, follow step 3. |
| 3 | Event may not be associated with an Event Registry | Ensure that the Event is associated with an event registry. | If not solved, follow step 4. |
| 4 | Event may already be activated | Check if the event is not already activated. | If not solved, contact Adeptia support. |
