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SecureBridge Agent Manager helps you monitor the agent installed at different location. Using this feature, you can check the transaction logs, status, agent details, action logs, etc. of the Agents in Agent Monitoring section of Dashboard in Adeptia Connect.

Accessing Agent Monitoring screen

To access Agent Monitoring screen, follow the steps below: 

  1. Click Dashboard tab on the home page.
  2. On the Dashboard screen, click Agent Monitoring in the left pane.

This screen displays the following details of an Agent  installed at different locations:

  • Agent ID: Unique ID of the Agent
  • Host IP: The IP address where the Agent is hosted.
  • MAC Address: The MAC address of the network on which Agent is installed.
  • Location: Location where the Agent is installed.
  • Status: Current status of the agent. This indicated whether the Agent is currently down or up.
  • Last Modified: Date and time of the last action performed by an Agent. 

From the Agent Monitoring screen, you can also perform the following actions on an Agent:

  • Fetch the Agent details
  • Check the transaction logs
  • Restart the Agent
  • Check the action logs of the Agent

Fetching an Agent's details

Follow the steps below to check the details of an Agent:

  • On the Agent Monitoring screen, click Image Added > Agent Details.

    Image Added

The Agent details screen displays the details of the Agent as depicted below.

Image Added


Note
Click Image Added button to expand the other sections and see the details.

Checking the transaction logs

Follow the steps below to check the Transaction logs of an Agent:

  • On the Agent Monitoring screen, click Image Added > Transaction Logs.

    Image Added

The Transaction logs screen displays the list of transactions logs and their details as depicted below.

Image Added

On this screen, you can perform the following actions:

  • You can search for a specific Transaction using the Search box. 
  • You can view the list of Transactions based on three criteria: View, View All, and View Errors.
    • View: This displays all the Transactions having  status.
    • View All: This displays all the Transactions having "Running", "Aborted", and "Executed" status.
    • View Error: This shows all the Transactions having "Aborted" status.
  • It also allows you to filter the data for last 30, 15, 7, and 2 days.

You can also check an individual Transaction details by clicking on Image Added icon. Selecting an individual Transaction also gives you an option to re-execute it.

Image Added

Restarting an Agent

Follow the steps below to restart the Agent:

  1. On the Agent Monitoring screen, click Image Added > Restart Agent.

    Image Added

  2. On the confirmation window, click Yes.

Checking the action logs

Follow the steps below to restart the Agent:

  1. On the Agent Monitoring screen, click Image Added > Action Logs.

    Image Added

    This screen displays the list of actions performed by an Agent.