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Microsoft Dynamics CRM is a customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

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Field Name

Description

Account Name

A short, descriptive name that helps you re-use this account in future.

Authentication Type

The type of authentication you may want to use. The available options are OAuth, Basic, and Other.

Based on the type of authentication you select, enter the values for the fields described in the table below:

OAuth

FieldDescription
OAuth Grant TypeThe way the application should interact with your OAuth provider to obtain access token.
Client IDThe client identifier issued to the client during the application registration process.
Client SecretThe client secret issued to the client during the application registration process.
Tenant IDTenant Id of the Dynamics CRM account.

Basic


Info
The Basic authentication type is only available for older CRM accounts created before April 2021.


FieldDescription
User IDUser ID to log into your Dynamics CRM account.
PasswordPassword to log into your Dynamics CRM account.

If you select Other as the authentication type, you need to pass the parameters as key-value pairs separated by comma in the Modify default settings field.

URL

The URL of your organization. This is needed because Microsoft Dynamics CRM is a multi-tenant environment.

A single Microsoft Dynamics CRM server can host multiple business organizations. By specifying the URL, the application can determine the endpoint address URL to access your organization’s business data.

Modify default settingsThe field for entering the additional authentication parameters as key-value pairs separated by comma.
Select ProjectThe project that you want to associate with the Dynamics CRM account.

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