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This section lists the prerequisites and steps for recovering the patch.

Prerequisites

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Ensure that you have:

  • You have Read and  Read and Write permissions  permissions on all subfolders sub-folders and files of of .../AdeptiaConnect-<Version>. 
  • Stopped the services, i.e., Kernel, WebRunner, and AIMap.

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Recovering the patch

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Expand
titleFor Windows
  1. Open the Command Prompt.
  2. Go to the folder from where you applied the patch.
  3. Run the following command to recover the patch:

    Recover-Patch.bat “<Path where Adeptia Connect is installed till AdeptiaServer folder>”

    For example:
    Recover-Patch.bat "C:/Program Files/AdeptiaConnect/AdeptiaConnect-x.x/ ConnectServer/AdeptiaServer"  

  4. Once the patch is recovered, a confirmation message will be displayed.
  5. Start the services, i.e. Kernel, WebRunner, and AIMap.

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Expand
titleFor Linux
  1. Open the Terminal.
  2. Go to the directory from where you applied the patch.
  3. Run the following command to recover the patch:

    ./Recover-Patch.sh <Path where Adeptia Connect is installed till AdeptiaServer folder> 

    For example:
    ./Recover-Patch.sh /mnt/AdeptiaConnect-x.x/AdeptiaServer 

  4. Once the patch is recovered, a confirmation message will be displayed. 
  5. Start the services, i.e. Kernel, WebRunner, and AIMap.

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Info
Remove all the changes done manually at the time of deploying the patch.

Post Recovery Steps

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After recovery of this patch, you will have to manually perform these steps:

  1. Paste the backup jettybackup web.xmlfile  (that you had saved as a backup) at the …<ConnectServerInstallFolder>\AdeptiaServer\ServerKernel\web\WEB-INF location.
  2. Paste the backup jetty.xml (that you had saved as a backup) at the …<ConnectServerInstallFolder>\AdeptiaServer\ServerKernel\etc\jetty location. 
  3. In case you are using MySQL as Backend and Log database and you have done the manual changes, then follow the below step:
    Paste the backup quartz.properties (that you had saved as a backup) at the …<ConnectServerInstallFolder>\AdeptiaServer\ServerKernel\etc location.
  4. In case you are using MySQL as Backend and Log database and you have done the manual changes, then follow the below step:
    Paste the backup server-configure.properties (that you had saved as a backup) at the  …<ConnectServerInstallFolder>\AdeptiaServer\ServerKernel\etc location. 

  5. If you have enabled Lucene in Adeptia Connect then go to …<ConnectServerInstallFolder>\AdeptiaServer\ServerKernel ServerKernel location and open the indexes folder. 

    Info
    You can perform this post recovery step only after applying the Connect Portal patch.


    • Delete the list of files from each sub-folder of the the indexes folder folder.
    • To use the Lucene (Search Functionality) after applying the patch:
      • Go to to Account >  > My Company
      • Click Indexing
      • On Indexing screen, click click Index Now.